Hospitality Jobs - Bad Habits Are Contagious

Many a new employee is spoken to by a manager because they don't follow procedures. Why don't they follow procedures? Because some where in their training they were shown a short cut or told "it's easier if you do it this way". Don't get caught in the trap of Bad habits passed on from old employee to new, time and time again.

I was a Duty manager in a very large club many years ago. I was working the late shift when as usual I made the announcement that the club will be closing at 4am. It happened that a senior manager was in early that morning and heard the announcement and came down the stairs with fire in her eyes. Apparently the club wasn't to close until 6am. I had worked in the club for over a year and a half and didn't know any different (more to the point, didn't pay attention). I was told during training, that was the time we closed and I took it as gospel. Mind you our trading hours were printed on the door and just about every piece of printed advertising we had. A manager that had left several years earlier was being lazy one night, shut up early and the Bad habit continued until I got caught. Who do you think got the blame?

When you start you should be given a job description or have access to a procedures manual. Follow it. If someone is showing you short cuts and you are unsure. Ask the manager if it is ok. Chances are that it won't be because if there was a quicker or easier way of doing things your manager would have everyone doing it. The procedures are there for a reason not to make life hard for the staff.

And you ask why would you be the only person who gets caught when everyone else get away with it and most likely have for some time. Simple, you are under the microscope because you have just started and unfortunately it's not fair or good management practice however it's will most likely happen that way.

For more information on Hospitality jobs visit the link below.

The Essential Training company was founded in 2005 to cater for the apparent skills shortage in entry level positions within the hospitality industry in Australia. They have developed many hospitality operations training packages which incorporate basic elements of hospitality operations within Australia, and attempts to educate future workers on the attitudes, skills and work ethics required to make a career in this rapidly changing industry.

The founders and educators have over 35 years experience in the Hospitality industry in position such as;
General Manager
Operations Manager
Food and Beverage Manager
Human Resource Manager
OH&S and risk Manager
Chef and restaurant Manager
Higher Education teacher

Source: www.a1articles.com